Be You, Confidently

In old school business-to-business selling, we were taught to find something in our prospect’s office to relate to and use to spark a conversation.  Could be a picture or a poster or even a style of furniture.  In theory the lesson was simple and wise.  In the field, though, it proves to be ill advised…

Keys to Influential Selling

When I think of “old school” selling techniques, I’m often reminded of the 1980 movie Used Cars.  The comedy features Kurt Russell as a hotshot used car salesman named Rudy Russo.  Russo and his crew are getting piece-of-junk cars ready to sell, and they willing try anything to make a buck. Doesn’t this capture how…

Small Talk

Brett Nelson explains how small talk can have a big impact on your likeability.  Worth keeping in mind, but remember to be yourself. Don’t scan a prospect’s office to find something to relate to, for example–you’ll end up with small talk that sounds forced and insincere.  Instead, be open about your interests and inquire into…

Be Careful with Social Media

Writing at Forbes, Mark Evans has advice for startups that would also serve sales professionals: In many ways, social media becomes dangerous because it can be distracting and time-consuming. There is so much belief that social media can generate major benefits that it’s all many startups embrace in terms of marketing. Sites like Facebook and…