“We can always accept a mistake, but never a lack of commitment.”

– Mr. John Q. Hammons

I love this quote. It captures the spirit of true leadership.  A mistake may lead to a sale not being made, but sales leaders can live with this.  Mistakes, painful as they can be, can become teachable moments, opportunities to improve, which a good leader will take advantage of.

A lack of commitment on the part of a sales person gives the leader nothing to work with.  A lack of commitment means a lack of interest in getting better.  For the sake of their business and their team, leaders simply cannot tolerate such a disposition.

 

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