Too few managers have thought through the expectations they have for their team, and too many of those who have given care to setting expectations have failed to communicated them to their employees. When setting expectations, be sure to do the following. First, be exact and detailed. Second, be able to explain your reasoning. Third, involve the team. Fourth, be willing to formally review, adjust, and reissue expectations on a quarterly basis. Finally, be specific about the expected activities to be performed and the results to be achieved.

