Think of your organization as a sports team. Does every player for the Dallas Cowboys or the Texas Rangers play the same position? Of course not. The attributes and skills required for pitching are different than those needed for the outfield. The quarterback has a different role to play than the wide receiver. If you…
“A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.” – Stephen Covey
This week I’ve been writing about creating a winning culture. Joe DiMaggio had it exactly right when he said this: “I’m just a ballplayer with one ambition, and that is to give all. I’ve got to help my ball club win. I’ve never played any other way.” Expect this. Play like this. And you’ll have…
One of the best ways of holding everyone on your team accountable is to play favorites. Don’t focus your time and energy on the bottom performers–play favorites and spend your time at the top. Doing this inspires team members to compete for your attention by developing their strengths and diminishing their weaknesses. Because you are…
Part of creating a winning culture is making tough decisions about team members who continuously perform below your expectations. You do yourself no favors by keeping people in positions for which they are ill suited based on their attributes and skill sets. And you do little for them. Part of being human is enjoying the…
Creating a winning culture sets the groundwork for success, but what exactly is a winning culture? Culture includes the beliefs, ideas, values, rules, and codes of conduct in an organization or a society. It shapes how people within the culture think, feel, and act. A culture that celebrates virtue, for example, will inspire the people…