In today’s Leadership Playbook Blog post, I wanted to talk about something I am most passionate about, our clients. They are the impetus that drives every business growth, marketing strategy and sales plan. They make a business possible. As things have once again picked up for many businesses in this post-COVID era, I want you…
Today, we’re going to do things a little bit different. I’m sure you’ve heard multiple times that sales is a relationship business. So, I won’t start off with that, instead, we are going back to the ABCs by taking a look at the building blocks of what a great sales relationship is. No…
Life can get crazy at times, especially as a leader and business owner. You’re constantly being pulled in different directions daily. While sometimes we’d like to throw our hands in the air and run away to a tropical island, life dictates that we find a way to cope. So, in honor of those days where…
The sun is shining, you’ve woken up bright and early, you’ve even managed to get gym time in. This morning, for all intent and purposes, should be a good day. But no, there is a persistent sinking feeling of apprehension and concern. What’s different today? Ahh…yes, your new director starts their job today. We’ve all…
Today we are going to debate a problem that I have encountered thousands of times during my executive coaching sessions, loyalty versus accountability. More specifically, we’ll address why the outlook, ‘Everyone is important, but no one is required,’ is the best guiding principle you can adopt as a leader. In my book, Serve Up, Coach…