A bad attitude can be detrimental to the success of a sales operation whether it’s had by a newbie or by a veteran employee. Perhaps more so if it’s the employee who’s been on the team for many years.
Regardless of the experience and skill of the employee, you must not tolerate a bad attitude. A positive attitude must be mandatory, meaning that the refusal to improve an attitude should be a terminating offense.
Attitudes are infectious, so you have to foster positivity and get rid of negativity, even if that means getting rid of otherwise talented and skilled members of your team.
Author: Nathan Jamail
Nathan Jamail is a keynote speaker and bestselling author of 5 books, including his most recent “Serve Up & Coach Down.” With over 25 years of leadership in Corporate America as a top Director of Sales and a small business owner of several companies, his clients have come to know him as “The Real Deal.” Nathan has taught great leaders from across the world and shows organizations how to have a “Serve Up Mindset” to achieve maximum success. His expertise doesn’t come just from research or interviews. It’s from living the life of leadership for over 25 years. As a sales leadership keynote speaker and author who works with thousands every year, he challenges leaders to be the best version of themselves and settle for nothing less! Check out Nathan Jamail’s books, articles, keynote presentations, and blogs at NathanJamail.com or follow us on LinkedIn, Facebook or Twitter.