By Kyle Cupp
On Wednesday, two of my colleagues and I drove around to three office stores in the area to assess and purchase a new desk. We’re soon to have a new employee at our office, so I’m moving offices to make room and have need of a place to shuffle papers. Upon entering each of the stores, we received a polite greeting or at least a gesture of acknowledgement, but in none of the stores did a representative come over to us to help us make a decision. In the one store that we had some questions, the cashier had a difficult time finding someone who could assist us. Had the absence of a sales professional been noted at only one of our stops, I would have taken it as an aberration, but to happen at all three stores suggested to me a systematic problem. Also of note: these big name stores we’re pretty much empty of prospective customers. I was not in the least surprised.
Author: Nathan Jamail
Nathan Jamail is a keynote speaker and bestselling author of 5 books, including his most recent “Serve Up & Coach Down.” With over 25 years of leadership in Corporate America as a top Director of Sales and a small business owner of several companies, his clients have come to know him as “The Real Deal.” Nathan has taught great leaders from across the world and shows organizations how to have a “Serve Up Mindset” to achieve maximum success. His expertise doesn’t come just from research or interviews. It’s from living the life of leadership for over 25 years. As a sales leadership keynote speaker and author who works with thousands every year, he challenges leaders to be the best version of themselves and settle for nothing less! Check out Nathan Jamail’s books, articles, keynote presentations, and blogs at NathanJamail.com or follow us on LinkedIn, Facebook or Twitter.
