Sometimes there can be a fine line between confidence and arrogance, but you’ve really got to know the difference and know how to communicate the former without expressing the latter.  One for Drew Brees quote for you this week: “I’m a very modest person. But I’m also extremely confident. And if you put me in the situation or in the moment, I’m gonna have some swagger.”  Swagger can be a display of both confidence and arrogance, so I’m not suggesting you swagger up to each and every prospect.  You should be confident in what you offer and in your role as a sales professional.  When prospects see confidence, they assume competence, and that assumption will help you close the sale.