I often hear leaders telling me how so and so on their team has a bad attitude but is otherwise great at the job so they see no reason to address the bad attitude. If the performance is good, you can live with a bad attitude, they tell me. This acceptance is wrongheaded. In time, a bad attitude, if it persists, will affect performance. The performer begins to work only for a paycheck. Excellence ceases to be a goal. Performance begins to suffer. A bad attitude is a precursor to bad performance; it is bad performance.
A Bad Attitude is a Bad Performance
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