Write them down. Get them on paper. Map out the who, what, when, where, why, and how. And be sure to write down what happens in each conceivable case in which expectations are not met. You can’t guarantee results, but you can demand that your employees meet your expectations. You won’t get far with them, however, if you haven’t effectively communicated your expectations to them. This is why I counsel you to write them down. If you can’t, then you haven’t really formed them, and if you haven’t formed then, then you sure as Monday can’t set them and enforce them.
A Tip for Setting Clear Expectations
Read More
AI Can Replace Management Tasks. It Can’t Replace Great Coaching.
Here's a question most leaders don't want to answer: if AI took over every management task on your plate tomorrow, what would be left of your job? Status reports. Dashboards. Meeting summaries. Forecasts. First drafts of performance reviews. AI can already do most of it, and it gets faster every...
Knowledge Is Getting Cheaper. Trust Is Getting More Valuable.
The Knowledge Advantage Just Expired Ten years ago, being the smartest person in the room was a career strategy. You knew the numbers cold, you had the answer before anyone else, and that made you valuable. That advantage is gone. AI can pull a market analysis, draft a strategy memo,...
Are Your Employees Surviving Your Culture or Thriving in It?
Most leaders believe they have a good culture because turnover is low and nobody is complaining. But quiet is not the same as thriving. There is a real difference between employees who survive a workday and employees inside a thriving workplace culture who actually want to be there.(opens in new...
Want to Know What a Leader Values? Check Their Calendar.
Ask any leader what they value and you'll get the same list: people, culture, growth, trust. Nobody says "I value looking busy" or "I value putting out fires." But ask to see their calendar for the last two weeks, and the story usually changes. Your calendar is the most honest...
The One Thing AI Can’t Replace in Your Organization
Every leader I talk to right now is asking some version of the same question: what happens to my team, and to my job, when AI can do half the work? It's the wrong question. The real question is what AI can't replace in leadership, and once you understand the...
