Don’t Play the Blame Game

When your sales are not what you’d like them to be, it’s easy to blame the economy, the competition, some political party, or other external factors over which you have no control. Don’t.  Point the finger at yourself.  Bad business is your fault. If your sales are down, there are actions you can take to…

Why Do I Need to Practice?

Your boss comes into the office and announces that the team will be instituting a new practice program.  You think to yourself, I’ve been selling successfully for twenty years.  I’m living the dream now.  The future is bright!  Why does the boss think I of all people need to practice? For the same reason that…

Sales Joke

A little old lady answered a knock on the door one day to be confronted by a well-dressed vacuum cleaner salesman. “Good morning,” said the young man. “If I could take a couple of minutes of your time, I would like to demonstrate the very latest in high powered vacuum cleaners. “Go away,” protested the…

The Prospect’s “Secret Wants”

I’ve talked a lot about getting to know your prospects through purposeful questions, i.e., questions about your prospect’s needs and wants.  Dorie Clark writes about their “secret wants,” what author Kevin Allen calls their “unspoken, visceral” motivations. When you ask questions, you need to get beyond the surface and really help your prospects articulate their…

Babe Ruth on Failures

“Every strike brings me closer to the next home run.” – Babe Ruth. We can easily get discouraged by sales we fail to close, but each of these can serve as a reason to quit or an opportunity to close the next sale. Which will you choose? Will you allow strikes to get you down and…

Knowledge and Success

“If ignorance is bliss, why aren’t more people happy?” – Thomas Jefferson Our third president’s witty remark speaks to a truth important for the sale professional: knowledge can lead to happiness.  How so?  When we put our knowledge about effective salesmanship into action, we take a step closer to achieving success, and success is one…

Life is Pain, Highness

“Life is pain, Highness. Anyone who says differently is selling something.” So says the Dread Pirate Roberts in the classic film, The Princess Bride. His line illustrates the stereotype of sales people as deceitful opportunists who are not to be trusted. Like pirates. What can you do as a sales leader or sales professional to…