The Playbook Blog

Resources for Leaders and Sales Professionals Ready to Put in the Work

Pressure Is a Coach’s Responsibility

You’ve probably heard the quote before: “Pressure is a privilege.” It’s a powerful line made famous by tennis legend Billie Jean King. She used it to describe how pressure isn’t something to fear—it’s something to embrace. It means you’re in the game. You’ve earned a seat at the table. You’re...
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The Science of Influence: How to Sell Without Being Pushy

Let’s just call it like it is: nobody likes a pushy salesperson.Not the customer. Not the team. Not even the salesperson, deep down. We’ve all been there—on the receiving end of a “sales pitch” that feels more like a wrestling match. It’s awkward. It’s uncomfortable. And it’s 100% not effective. Here’s...
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Building Long-Term Client Relationships

Let’s face it—winning a new client feels awesome.But you know what feels even better (and builds real business success)?Keeping that client for years—and having them send you referrals without you even asking.If you want real growth, you can’t just chase the next deal.You have to build long-term client relationships that turn one-time...
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The Winning Formula for Sales Professionals and Leaders

Let me give it to you straight: if you want to win in sales and in leadership, you need to walk a fine line—being confident you’re really good, but humble enough to always want to get better. Too much confidence and you stop growing. Too much humility and you don’t...
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Mastering the Basics: What Stephen Curry Can Teach Us About Sales and Leadership

Let’s talk about greatness for a second—specifically, Stephen Curry. The guy is a walking highlight reel. The best shooter the game of basketball has ever seen. NBA Champion. MVP. Face of a franchise. And yet… Stephen Curry still takes 500 shots a day. Think about that. He’s not just showing up...
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Overcoming Sales Slumps: Reignite Momentum & Motivation

Let’s be real—sales slumps happen to everyone. Doesn’t matter how good you are or how long you’ve been doing this. At some point, you’ll hit a stretch where nothing seems to close, motivation starts dipping, and you feel like you're pushing a boulder uphill every day. Here’s the good news: Slumps...
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Sales Conversations That Close Deals: The Power of Listening & Asking the Right Questions

Let’s get something straight—closing deals isn’t about having the perfect pitch. It’s not about using big words, slick talk, or magically convincing someone to buy something they don’t need.Sales is about connection. And the two most powerful tools you have in your sales toolbox aren’t your product knowledge or your pricing sheet—they’re...
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Why Coaching Beats Managing: Developing a Team That Sells with Confidence

Let’s talk about the difference between managing and coaching—because yes, there’s a difference, and it’s a big one.If you’re a leader who’s constantly checking reports, pushing your team to “hit the numbers,” and reacting to problems as they come up, then congrats… you’re managing. But if your team is still missing the mark...
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Leading by Example: How Sales Leaders Can Inspire Success Without Micromanaging

Hey there, Nathan Jamail here! Let’s talk about leading by example—because let’s be honest, nobody likes a micromanager. If you’re constantly breathing down your team’s necks, checking every email, critiquing every call, and running every deal through your approval, guess what? You’re not leading. You’re suffocating. And instead of building a high-performing sales team,...
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