When business professionals create a game plan, they are forced to look at their desired results and stop to really focus on what activities are required to achieve their set goals. Just the focus and thought it takes to create a real game plan is beneficial and helpful. It creates an environment to review what…
“We can always accept a mistake, but never a lack of commitment.” – Mr. John Q. Hammons I love this quote. It captures the spirit of true leadership. A mistake may lead to a sale not being made, but sales leaders can live with this. Mistakes, painful as they can be, can become teachable moments,…
There is not a magic wand you can wave to close more sales, and coming up with witty catch phrases will not do much more than get a good laugh. The real magic is in the preparation and the skill of selling. You can close more sales when you focus on the benefit the prospective…
When your sales are not what you’d like them to be, it’s easy to blame the economy, the competition, some political party, or other external factors over which you have no control. Don’t. Point the finger at yourself. Bad business is your fault. If your sales are down, there are actions you can take to…
When I first met Nathan Jamail a little over three years ago, he impressed me with his practice-oriented approach to sales and leadership. His ideas made a lot of sense to me, and it came as no surprise that these ideas have brought success to those he coaches and to whom he’s given consultations and…
Your boss comes into the office and announces that the team will be instituting a new practice program. You think to yourself, I’ve been selling successfully for twenty years. I’m living the dream now. The future is bright! Why does the boss think I of all people need to practice? For the same reason that…
A positive attitude must be a hard and fast expectation for all employees – not just customer service personnel or management – and everyone must be held accountable to it. Like most job expectations, attitude must be tracked and enforced consistently. If a person stole money or product from a company, he or she would be…
A little old lady answered a knock on the door one day to be confronted by a well-dressed vacuum cleaner salesman. “Good morning,” said the young man. “If I could take a couple of minutes of your time, I would like to demonstrate the very latest in high powered vacuum cleaners. “Go away,” protested the…
I’ve talked a lot about getting to know your prospects through purposeful questions, i.e., questions about your prospect’s needs and wants. Dorie Clark writes about their “secret wants,” what author Kevin Allen calls their “unspoken, visceral” motivations. When you ask questions, you need to get beyond the surface and really help your prospects articulate their…
“Every strike brings me closer to the next home run.” – Babe Ruth. We can easily get discouraged by sales we fail to close, but each of these can serve as a reason to quit or an opportunity to close the next sale. Which will you choose? Will you allow strikes to get you down and…