I was on the phone with a client the other day and he starts off with saying “I am going to meet with my boss, the VP, and let him know that, ‘we can not succeed with only having two managers and that I am willing to put my job on the line for this demand’- we need it for our success and the mangers’ success.”
I was on the phone with a client the other day and he starts off with saying “I am going to meet with my boss, the VP, and let him know that, ‘we can not succeed with only having two managers and that I am willing to put my job on the line for this demand’- we need it for our success and the mangers’ success.”
Many leaders and business owners around the world today say, “I wish my employees cared as much about our business as I do”. This has been a struggle for leaders and owners for decades (really- forever). This issue is not based on how much a person makes or the task that a person does for their job. The solution is not about salaries, bonuses, benefits or even nice bosses. The issue is based on what an individual is getting prior to giving and the solution is commitment.
Skill vs Will The answer a leader must know when dealing with struggling employees By Nathan Jamail So often leaders say they have a person who is not performing to their ability or to an acceptable level. The first question I ask the leaders is, “Is it a lack of will or lack of skill?”. …
Customer Service VS Customer Servant “Great reward is earned through genuine service” By Nathan Jamail How often do you hear about companies stating that the key to success is customer service, yet is it one of the greatest struggles of most businesses? Like parents we alway think our kids are great while other people’s kids…
The Leader in the Middle “Following Leaders and Leading Followers ” By Nathan Jamail One of the most difficult leader positions in business today is “The Leader in the middle”. This is the leader that has a boss and is also the boss of others. The titles might be different; Manager, Director, Vice President, etc,…
The Knowledge & Execution Gap The difference between knowing what to do and doing it. By Nathan Jamail The knowledge gap is an interesting phenomenon; it is the difference between those that succeed and those that fail. It would be a true statement that most professionals and leaders in today’s business world know what they…
Can’t Sell Value with a Price Sheet By Nathan Jamail How many times have you heard a prospective customer or current customer say, “send me over your price sheet or catalog and we will call you.” This may be fine if you are a company that sells only on price, but if you are a…
Good Sportsmanship In Business Success is not GIVEN it is EARNED. By Nathan Jamail If a person has ever played sports growing up, they heard that one of the most important parts of being in sports is to have good sportsmanship. Many adults now say the same thing to their own kids. Why is it…
High Intensity, Not High Tension By Nathan Jamail The other day was the first day I started working with a new client and I asked him what his goals were of his leadership style and culture. He said something that I just love, he said, “I want a environment that has high intensity, NOT high…