The Playbook Blog

Resources for Leaders and Sales Professionals Ready to Put in the Work

Collaboration and Competition

Collaboration and competition are both good activities for the sales professional.  And they do not cancel out one another.  Competition gives you the incentive to improve your game; collaboration allows you to help improve the games of others and them to help improve your game.  Sales leaders should encourage both...
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Vince Lombardi on Teamwork

“The achievements of an organization are the results of the combined effort of each individual.” “People who work together will win, whether it be against complex football defenses, or the problems of modern society.” “Individual commitment to a group effort – that is what makes a team work, a company...
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Vince Lombardi on Confidence

Confidence is contagious. So is lack of confidence. - Vince Lombardi If you want your team to catch the confidence bug and display confidence with their customers, clients, and prospects, you would do well to show confidence yourself.  Your confidence (or lack of confidence), in yourself and in your team,...
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Standard for Success #7: Respectful Support for the Team

Respecting and supporting the members of your team means helping them to do their jobs well and improve their skills over the long run.  It means caring about them as people who can do their jobs well but also benefit from your coaching.  You have to find that happy medium...
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Standard for Success #6: Ownership of Results

Actions have consequences. The policies you put into practice, the decisions you make on the job, the structures you design for life in the field--these will yield results.  Sometimes good, sometimes bad.  You have to own up to all of them, the good and the bad, and that means allowing...
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Standard for Success #5: Willingness to Learn from Failures

Everybody fails.  Not everyone succeeds.  When you fail--and you will fail--the way to success is found in knowing what you did wrong, why and how the failure happened, and what you will do in the future to prevent it from happening again.  Don't play the blame game, pointing fingers at...
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Standard for Success #4: Eagerness to Practice and Improve

We're creatures of habit, either improving or getting a little worse at what we do.  Our skills have to be put into practice, but we also have to practice them, i.e., focus intensely on their growth and proper development.  Just as athletes can't rely on skill building during the game,...
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