The Playbook Blog

Resources for Leaders and Sales Professionals Ready to Put in the Work

Excuses, Excuses

Do you make excuses for sales you fail to close or repeated bad business? Don't.  Take it from quarterback Aaron Rogers, who owns up to his mistakes, passes on any excuses, and says rather, "I've said from the start that whatever happens happens as long as I continue to get...
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Starting Sales Young

My son, six, has lately taken to wandering the house, gathering cherished items, making an inventory in his mind, and offering to sell them to us at reasonable prices. At least he shows a sense for what his prospective customers like and dislike. If he's really smart, he'll start peddling...
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A Testimonial

Ever since I began working closely with Nathan Jamail and learning his approach to sales, I've looked with new eyes upon every encounter I've had with a sales person.  Today, for example, I met briefly with someone interested in selling a product to my company.  I wasn't in a position...
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I’m great at sales, so why should I practice?

I hear this question a lot, and the answer is simple: practice makes excellent what you already do well.  I've never met a sales professional who had reached peak performance.  No matter how talented, how skilled, or how gifted with attributes, everyone can improve.  Practice is the road you take...
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Be Confident, Not Arrogant

Sometimes there can be a fine line between confidence and arrogance, but you've really got to know the difference and know how to communicate the former without expressing the latter.  One for Drew Brees quote for you this week: "I'm a very modest person. But I'm also extremely confident. And...
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Keeping the Team Together

A big part of leading a team is putting your team members in the positions that are best for everyone.  You consider each person's attributes and skills and you go from there.  Take it from Drew Brees: "My No. 1 priority, and it always has been this, is keeping our...
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What’s the Difference between Attributes and Skills?

This is a question a lot of readers have, so it may be helpful to answer it again. Attributes are those talents with which you’re born. You have them or you don’t.  They’re what you are capable of, so you may not realize all of your attributes at a certain...
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Drew Brees on Taking Pride in Your Work

"I obviously take a lot of pride in what I do on the football field, because that has the ability to influence a lot of people. That puts smiles on people's faces. That gives people a pep in their step on Monday morning when they go back to work."  -...
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